Washer Wont Spin Dressing Gown
I purchased a Miele Washer Dryer WT2780 about a month ago.
It has been working fine but after a cotton wash programme, we removed all the laundry except one dressing gown.
We then set the machine to do a cotton drying programme. After a while the machine bleeped and gave the message
"Fault check drainage system"
I checked the pump and filter which were clear (there was about 2 litres of water still in the machine.)
Our plumber checked the drain hose for integrity.
I then ran a cottons wash programme with no clothes or detergent.
It completed the programme without a problem and you could here the water draining out OK.
Can anyone explain?
Geoff
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele WT2780 reported drainage fault when drying a single dressing gown
- The problem
- A Miele Washer Dryer WT2780 worked normally on regular washes, but after washing and then attempting a cotton drying programme with only one dressing gown left in the drum, it bleeped and displayed 'Fault check drainage system'. About 2 litres of water remained in the machine.
- Likely cause
- The strongest supported explanation is that the single heavy item caused an out-of-balance or too-small-load condition, so the machine would not complete spin/drain as expected and then reported a drainage-related fault. The manual also supports that small loads can confuse the electronics during drying.
- What fixed it
- Try the appliance again with a normal balanced load rather than a single item. For small loads, use a timed drying programme as stated in the user manual. No component failure or repair was confirmed.
- Checks to try
- Pump and filter checked and found clear
- Drain hose checked by a plumber
- Cottons wash run empty with no detergent and completed normally
- Water was heard draining normally on the empty test cycle
- User manual fault-finding section checked
2 Answers
I would expect if you tried to wash just one dressing gown in most modern washing machines it would refuse to spin at the end, especially if it was cotton. This is because the machine's out of balance protection system would prevent a final spin if it didn't detect a balanced load - and it would be very hard to balance just one item.
Having said that I would also expect a washing machine as sophisticated as a Miele would be able to give a proper error message such as "could not balance load".
I would try the machine again with a normal full load and see what happens just in case it just didnt cope with the one item.
Check out this article about washing machines not spinning small or single item loads
http://www.whitegoodshelp.co.uk/washing-machine-wont-spin-just-one-item-or-very-small-loads/
Need Professional Help or Spare Parts?
Andy
Thank you for replying.
Your explanation sounds very credible.
I guess that the machine tried to spin but gave up leaving water inside and it assumed the drain was blocked.
I read the user manual carefully and in the fault finding section was
"Laundry still damp after a drying programme"
Possible cause:-
The load was too small for the electronics to assess
the residual moisture correctly.
In future dry small loads in a timed drying programme
Regards
Geoff
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