Bosch Exxcel Won't Empty

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bosch Exxcel washing machine would not drain; owner drained it by cutting hoses and removing filter

The problem

A Bosch Exxcel washing machine was full of water and would not empty before collection. The owner had already tried the rear drain hose and the front emergency drain hose without success, and could not undo the filter cap even with a wrench. Some water was bailed out manually but not enough.

Likely cause

The exact fault was not confirmed. The discussion only supports that the machine would not drain and the filter opening was seized or could not be removed normally.

What fixed it

The owner ultimately cut the hoses and removed the filter to get the appliance drained and disconnected in time for collection. No proper repair of the drainage fault was documented.

Checks to try

• Tried the rear drain hose
• Tried the front mini drain hose
• Tried to open the filter with a wrench
• Bailed out some of the water manually

Parts or tools mentioned

• Wrench