Hotpoint Hvl 241 (Uk) - 2 And 4 Lights On - Suspect Pump Blockage
Hi
New to this so please be kind.
I have the above washing machine about 5 years old (maybe just past the parts guarantee - but hotpoint couldnt tell me if it was even though Im sure I registered).
It goes through a wash cycle but stops with the door light flashing quickly and lights 2 and 4 (top to bottom) flashing. There is water in the drum but I can open the door without it all spilling out. I have tried the program which just empties the drum but the level doesn't drop even though the pump seems to be running. Previously I removed and cleaned out the filter which was pretty well bunged up with crud but no objects (coins hairgrips etc). I am thinking that the pump might be bunged up. the waste pipe is clear but when I blow into the waste pipe, there is complete resistance. I would have expected a little less and be able to at least blow some air through the machine. Is my method so far a reasonable one?
Would others agree that it sounds like a pump problem
I aim to take a look further at the pump and filter but its at such a low level that its difficult to work on. can I turn the machine on its side without problems or even upside down if I need a new pump or will I damage it working on it in that way (obviously I would not start it in the non standard position).
Thanks for reading - hope someone can help
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint HVL 241 stopping with lights 2 and 4 flashing and not draining
- The problem
- A Hotpoint HVL 241 washing machine completed the wash cycle but then stopped with the door light flashing quickly and indicator lights 2 and 4 flashing. Water remained in the drum, and a drain-only programme did not lower the water level, although the pump could be heard running. The filter had previously been cleaned and was heavily clogged with debris, but no foreign objects were found.
- Likely cause
- A drainage restriction was suspected, but the accepted reply only confirms that resistance when blowing into the drain hose is normal because water remains in the pump. A blockage in the drain hose was possible, but not confirmed.
- What fixed it
- The accepted advice was that blowing into the drain hose is not a valid blockage test while it is still connected, because resistance is expected. To check the hose for blockage, it would need to be removed completely and then tested. No confirmed repair was documented.
- Checks to try
- Observed water left in the drum after the cycle stopped
- Tried the drain/empty programme with no drop in water level
- Pump appeared to be running
- Cleaned the filter and found it heavily clogged with debris
- Checked that the waste pipe was clear
- Blew into the waste pipe and found full resistance
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hello, if you blow down the drain hose you should always get resistance because there is always water left inside the water pump even if it successfully emptied. The only way to check for a blockage in the drain hose is to remove the drain hose altogether and then blow down it. Check out my article for trying to find the cause of washing machine emptying water properly.
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