Solved
Beko
WTB720E1W

Beko WTB720E1W noise

JAJames172
Asked about 7 years ago 7,155 views
0

Hello, im hoping someone can help me. I have recently purchased a new beko washing machine, after a week of use i thought it was faulty and after an engineer visit it was replaced by currys. My new (replacement) washer is now making an awful noise on every cycle. I have attached a video for you to see. Im sure this cannot be the noise it is meant to make? Can anyone please help me

thanks

F0F37D25-0438-40A5-82E8-31A3BAEEAD86.MOV

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WTB720E1W noisy motor/brush sound from new

The problem
A new Beko WTB720E1W washing machine was reported as making an awful noise on every cycle. The original machine had already been replaced, and the replacement was described as making the same noise after about seven uses. The noise was thought by the owner to be from the top/front near the detergent drawer area.
Likely cause
The accepted reply identified the noise as the motor carbon brushes bedding in. Another reply said it did not sound faulty as such, although recordings can exaggerate noise levels.
What fixed it
Recommended action was to run several full spin cycles and also a 40 degree wash cycle to allow the carbon brushes to bed in and hopefully quieten down. No further repair was documented in the thread.
Checks to try
  • Noise present on every cycle from new/replacement machine
  • Machine had been used about 7 times
  • Video recording of the noise was reviewed by forum members
Parts or tools mentioned
  • Motor carbon brushes
Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

That sounds pretty noisy. It’s the carbon brushes in the motor. Try putting it on full spin cycle several times and maybe a 40 degree wash cycle to see if they bed in and quieten down, which hopefully might happen.

Whitegoods Help — appliance repair expert and forum host.
0
JA
James172
Answered about 7 years ago

Thanks for you help andy, my previous one which was returned was exactly the same. How long do you think i should give it to bed in before calling beko again to come out? Ive probably used it about 7 times from new. From listening it sounds like the noise is coming from the top of the machine around the liquid drawer area at the front. Thank you for your help

James

0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

It's hard to judge on recordings because usually the auto level controls on recording devices make noises sound louder than they actually are. It doesn't sound too bad to be honest, it might take some weeks to quieten down. It doesn't sound "faulty" as such.

Whitegoods Help — appliance repair expert and forum host.

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