Removing Door Seal On Hoover A2142 Washer
I wonder if you can help me? My new wave washer (A2142) recently started to show the E1 error code during every wash. I checked the eco ball and the pump, and the water is filling into the machine ok. When I put the washing machine to cold wash it runs ok. How do I get the door seal off to check the heating element as it is fitted at the front of the drum? When I had a Hoover engineer out about 5 years ago he told me that this type of wshing machine was developed to be maintained from the front so I will need to remove the front panel to gain access to the heating element.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover A2142 E1 fault traced to loose heating element terminal
- The problem
- Hoover A2142 washing machine showed E1 on every wash, but ran correctly on a cold wash. The owner had already checked the eco ball and pump, and confirmed the machine was filling with water.
- Likely cause
- A faulty connection at the heating element was strongly indicated. The owner found that one of the heating element wire terminals came off in hand when removing the wires, which supports a poor or failed terminal connection rather than a confirmed heater failure.
- What fixed it
- The accepted advice was to access the front of the machine by removing the outer door-seal clamp, peeling the seal from the frame, undoing the lower front-panel screws and the door interlock screws, then removing the front panel. The owner then repaired the heating element wiring by replacing the failed terminal connector. A replacement retaining ring for the door seal was still needed after the original plastic ring broke during removal.
- Checks to try
- Checked eco ball
- Checked pump
- Confirmed water was filling correctly
- Observed machine runs correctly on cold wash
- Accessed heating element from the front after removing door seal and front panel
- Found one heating element wire terminal detached/fell off
- Parts or tools mentioned
- Small screwdriver
- Replacement wire terminal connector
- White plastic ring/clamp for the rubber door seal
Safety: Make absolutely sure the washing machine is disconnected from the mains supply. The door-seal retaining ring helps hold the seal in place, so if it comes away the door may not close properly. Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Make absolutely sure the washing machine is disconnected from the mains supply
Take off the plastic clamp band that's holding the door seal on by inserting a small screwdriver under it and gently pulling while at the same time sliding it round clockwise
Unpeel the door seal from the door frame
On the front panel there are 3 screws near the kickstrip. Then undo the 2 screws holding the door interlock on
The panel will now drop down and come away on a Hoover new Wave washing machine
Need Professional Help or Spare Parts?
Thanks for all your help. When I went to remove the wires from the heating element one of the ternimals fell off in my hand. So a quick trip to Halfords and £0.20 later my machine is working great again apart from 1 small problem. When I removed the white plastic ring round the rubber door seal I managed to break it (I think it may have been brittle). Do you know if i can still get 1 of these. and can I still use the washer without it?
You can try using the washing machine without it. It's job is to hold the door seal firmly in place and stop it coming undone at the front. If it comes away at any point the door may not close properly.
Need Professional Help or Spare Parts?
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