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Front and top loaders that won't spin, drain, fill or finish a cycle - plus error codes, bearings and pumps.

Got a washing machine fault?

Describe your problem and get free help from UK engineers and experienced DIYers - most questions get a reply within hours.

Recent Questions

Solved
Washing Machines
Hotpoint
BIAsked by Bizzo

drive belt in my Hotpoint “WMBF-944 washing machine disintegrated

The drive belt in my Hotpoint “WMBF-944 washing machine disintegrated while operating. The flailing bits of belt broke all of the wires going to the heater element. While attemp...

Latest reply over 6 years ago by Whitegoodshelp
Washing Machines
WIAsked by wixy15

Logik washing machine error code E21

hi, i have a logik washing machine displaying error code e21, i have cleaned the filter, removed and cleaned the pump, removed and cleaned the sump hose but the problem persists...

Latest reply over 6 years ago by wixy15
Solved
Washing Machines
DCAsked by Dave Capstick

WM714145W carbon brush burning

Hi , on a spin at the end of wash the washing machine sounded louder than usual and gave off a slight smell of burning. Upon investigation it appears 1 of the carbon brushes has...

Latest reply over 6 years ago by Whitegoodshelp
Solved
Washing Machines
Candy
JOAsked by Johnbo

Candy Alise fluff build up

Hi, it’s great to find this forum and I hope someone can help me out. I got myself a Candy Alise washer/dryer about 6 months ago and I was surprised to find there was no air ext...

Latest reply over 6 years ago by Whitegoodshelp
Solved
Washing Machines
MRAsked by MrTumble

Not Honouring 5 Year Warranty On Washing Machine because it wasn't registered

In March 2012, I purchased a new Samsung washing machine for £450 which was sold to me with a 5 year parts and labour warranty. All been fine for first 2 and half years but now...

Latest reply over 6 years ago by Whitegoodshelp

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
CWAsked by Chris Wesley

Washing machine will not start a program

Hi, I have checked the COMMON FAULTS document and don't find my fault there. I've had my Zanussi WDJ1294 for a long time. For a while it would sometimes not start a program when...

Latest reply over 6 years ago by Chris Wesley
Solved
Washing Machines
Hotpoint
BAAsked by Barry

Hotpoint making loud noises during wash and spin cycles and stopped spinning

I purchased a Hotpoint HV7L1451p front loader in 2017 as a replacement on my insurance for a previous Hotpoint. It has been making loud noises during wash and spin cycles and st...

Latest reply almost 7 years ago by Barry
Solved
Washing Machines
MBAsked by Margaret Bell

Running water sound

Hi, can anyone tell me what the running water sound behind my 7 months year old washing machine could be. No water, just the sound. Bosch unwilling to come out! Thanks

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
WEAsked by weirdfun

Gorenje W6643N/S trips circuit breaker

6 year old washing machine started to trip circuit breaker when i turn it on (this happens immediately when i move switch form off position) I checked wall plug, cable, mains fi...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
DRAsked by draikin1

How to prevent my washing machine from walking

Hi, I started to use my new machine (Beko WTG620M1W 6kg 1200rpm Freestanding Washing Machine) only to discover it has very poor stability. Even after adjusting its feet to make...

Latest reply almost 7 years ago by derekpittx

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
DIAsked by DIY@73

Ralph Pike

Hi folks, I have read through this site so I apologise if this is answered somewhere and I have missed it. I have a Hoover DYN7164D1X. I am used to seeing error codes and my pro...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
CDA
CDAsked by CDAhelp

CDA washing machine PCB

Good evening not sure if this is the right place for this, but I would really appreciate some help. The house we moved into had an integrated CDA washing machine that stopped wo...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
EYAsked by EyeDeeJay

EyeDeeJay

Hi, looking for some consumer advice. We're on the lookout for a new washer dryer. We have suspended wooden floors, and when our current washer dryer spins, it feels like we're...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
JIAsked by jimbojay

Laminate floors

We are looking at getting a laminate floor fitted in our kitchen. I have heard stories good and bad about washing machines damaging them when you get them in and out from under...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
Hotpoint
TMAsked by Tony M

Hotpoint WMXTF 842 Clicking noise

Hi I need help, I have a Hotpoint WMXTF842 washing machine which is about 4 months out of warranty. It clicks when spinning slowly then goes quiet on full spin. The noise can be...

Latest reply almost 7 years ago by Pottsy

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
Candy
CHAsked by chrisb83

CANDY GRAND O'vita start stop button won't work

hi, I've got a CANDY GRAND O'VITA (GVS 128D3-80), its the smart touch one that isn't so smart, its 18 months old and now the start/stop button isn't working, its the button that...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
DAAsked by Danielle

Danni

Hi iv taken my washing machine apart to replace the bearings. Iv dismantled the tub to find the spider arm is broken. I'm struggling to find the part and I'm wondering if anyone...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
SHAsked by Shay223

Bush - Doesn't drain but does when "drain" program selected

Hello! Have a Bush washing machine that doesn't want to to drain in the process of a selected wash cycle. However...when the dial is turned to the just "drain" option, it will h...

Latest reply almost 7 years ago by Whitegoodshelp
Solved
Washing Machines
RAAsked by RayS

New machine leaving tiny dark stains

Hi, I have just had a new washing machine installed by the engineers. Some of my clothes are coming out with tiny circular stains only a few millimetres in size. The stains are...

Latest reply almost 7 years ago by RayS
Solved
Washing Machines
Bosch
TOAsked by Tom83

Bosch wvg30461gb Won’t start

I have a Bosch wvg30461gb. It locks but doesn’t start. There is no beeping or any drum or pump action after door locks. I can’t hear any relays in action either after the door l...

Latest reply almost 7 years ago by Whitegoodshelp

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