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Front and top loaders that won't spin, drain, fill or finish a cycle - plus error codes, bearings and pumps.

Got a washing machine fault?

Describe your problem and get free help from UK engineers and experienced DIYers - most questions get a reply within hours.

Recent Questions

Solved
Washing Machines
LUAsked by LuisaG

Anyone know if this is part of my washer?

I’ve got a 3 year old Bosch Titan Edition Eco Silence Drive. Just opened my washer door to find this sitting on the seal. This kids are sure they didn’t have anything accidental...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
Miele
MRAsked by Mrdeli

Miele washing machines with Plastic vs Stainless Steel tubs

Hello, I am interested to learn whether the plastic tubs used on lower model Miele machines have proved to be just as durable and reliable as the stainless steel tubs used on mo...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
VIAsked by vilian

Door mechanism.

Hey guys, I bought a NEO washing machine 3 years ago. It has been working rahter well all this time ngl. However, a few days ago the door mechanism broke. You see, i'd normally...

Latest reply almost 6 years ago by vilian
Solved
Washing Machines
PAAsked by Paullyie

Drum not spinning

Hey Everyone, I have a Hotpoint HULT 742, (about 4 to 5 years old now) and all of a sudden the drum will not spinning, Last cycle did not finish, I've checked all inputs/outputs...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
Samsung
BRAsked by Branco

Samsung ecobubble drum front casing spare part

Eco bubble washing machine. Rubbers holding bolts had disintegrated and caused excessive movement of drum meaning the plastic pegs holding the motor have sheared off the front p...

Latest reply almost 6 years ago by Whitegoodshelp

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
Hotpoint
SAAsked by Samsamsamsam

Hotpoint WM742 - lights flashing / won't drain

Hello, Would appreciate any help. It's just out of its 2 year guarantee and I want to make sure I've tried everything reasonably possible before splurging my wages. During its s...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
AEG
CHAsked by ChrisP

AEG drum trying to spin but gets stuck

AEG L7WEG851R washer/dryer. Have read the troubleshooting articles but not found this (very specific) issue. Any advice gratefully received. The issue is that the drum is refusi...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
NAAsked by Nat

Drum rocking back and forth

Hi my Beko washing machine made a funny sound and the drum is rocking back and forth but still spins. Any ideas what could be the issue

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
Samsung
PAAsked by pabloz

Samsung ecobubble HE code error.

Hi all, I have a Samsung ecobubble model no. WF80F5E0W2W It has stopped working with an HE error code which I am led to believe is a temp sender error problem. I have replaced t...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
Baumatic
ALAsked by alexbartram5

Baumatic drum moving

My baumatic BWMI148D made a loud bang at the end of the cycle today and shifted to the side. The drum seems to be moving backwards and forwards a lot more than it should. We hav...

Latest reply almost 6 years ago by Whitegoodshelp

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
NOAsked by norm

Drum rotation not in line

Hi My 15 year old Miele washing machine just started making noise in the fast spin cycle and both drum and door seal get very hot. Checked dampers, springs, both good, no bearin...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
Samsung
MOAsked by Mode-x

Samsung 12kg ecobubble addwash

Hi all checked the troubleshooting guides but doesn't seem to help with my issue. I have a Samsung add wash machine which has been awesome until the addwash compartment cracked...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
Miele
KRAsked by Krakow12a

Miele W1 Washer - Model WWB020 WCS Top Cover Removal

Hello, How do you remove the top cover for a Miele W1 series washer model WWB020 ? The cover was damaged in a move and I want to replace. I see no apparent screw locations on th...

Latest reply almost 6 years ago by Whitegoodshelp
Solved
Washing Machines
TAAsked by tabac66

old type thermostat ?

hi just wondering if anyone knows if this type of washing machine thermostat can be found in the uk still ? would have been used in the 1970s 1980s probably obsolete but thought...

Latest reply about 6 years ago by tabac66
Solved
Washing Machines
ARAsked by Arnie

Washing machine flexible programming similar to our current one

Hi We currently have a 17 year old Zanussi FJD1466W. We like it because every aspect of the programme can be overridden. By this I mean we can choose fabric, temperature, spin s...

Latest reply about 6 years ago by Whitegoodshelp

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
Beko
LMAsked by Lisa morrall

BEKO WDR 75431215 faulty door lock

Hello, I need some advice on wha I think is an intermittent fault. A few weeks ago my washing machine would not start, all the lights came on, on/off worked but when the start b...

Latest reply about 6 years ago by Whitegoodshelp
Solved
Washing Machines
Miele
GLAsked by GlencoeJC

Miele W3364 spin and drain issue

i all, hoping you can help please!? My machine is not spin drying and is flashing rinses. The brushes have been checked and are ok. If the machine is empty it will complete the...

Latest reply about 6 years ago by Whitegoodshelp
Solved
Washing Machines
DTAsked by David T

washing machine rubber seal twisted

Hi, my washing machine has the rubber seal twisted. I checked and the motor belt had slipped off so I secured back but after doing another wash the rubber seal twisted off again...

Latest reply about 6 years ago by Whitegoodshelp
Solved
Washing Machines
MAAsked by maryam

Identification of a part?

So I was moving the washing machine and this part just came flying off. I'm not actually sure whether it came from the machine but I would really really appreciate it if anyone...

Latest reply about 6 years ago by Whitegoodshelp
Solved
Washing Machines
Beko
AAAsked by Aarondsmith

Beko ECOWMB81445 LW won’t start cycle

My Beko washing machine is showing the A Class 40* cycle on the screen. It shows the 1200 spin and the 40 degrees temperature on the screen but the 2hr 38 minute cycle is flashi...

Latest reply about 6 years ago by Whitegoodshelp

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